Patrick Volvo Cars wants to say thanks and we support the men and women serving in the U.S. as First Responders. We want to help make getting a brand new Volvo less complicated for them, so that they can ensure that their families are protected and safe while driving.


What does the Volvo First Responders Program Include?:

  • Negotiation-Free Volvo Employee Pricing
  • $1,000 Affinity Purchase Bonus* on an eligible model - or -
  • $500 First Responder Lease Bonus*

How does the Volvo First Responders Program Work?:

 Get a Volvo PIN


Register to receive your Volvo PIN

Explore our extensive new Volvo inventory

Find a new Volvo that's right for you

 

Bring your Volvo PIN


Bring your Volvo PIN to Patrick Volvo Cars to confirm your eligibility

What Volvo models are eligible for savings?:

To view the entire listing of eligible Volvo models, please visit: volvoaffinity.com/firstresponder/vehicles


**Restrictions apply. First Responders Affinity Bonus exclusively for active members of an eligible First Responder Association. Available toward the purchase or lease of a new 2021 or 2022 Volvo S60, S90, V60, V60CC, V90, V90CC, XC40, XC60, XC90 (retired courtesy vehicles and demonstrator vehicles are excluded). While supplies last, subject to availability. Volvo Car USA reserves the right to modify or exclude models at any time. Vehicles shown with optional equipment at an additional cost. European specification vehicles may be shown. Must take new retail delivery by January 4, 2022. Only one (1) Volvo PIN allowed per vehicle. The Authorized Volvo Car retailer determines final sale price, base MSRP does not include packages, options, destination charge, port installed accessories or dealer accessories (if applicable).  The buyer/lessee and the Volvo PIN Participant's information must match including name and legal home address and must match the sales or lease contract. Co-buyers or co-lessees are permitted. Limit two (2) Volvo PINs per participant per year. Volvo Car USA reserves the right to discontinue this offer at any time without notice. Not compatible with other A-Plan or Affinity PIN offers. See dealer for complete details and eligibility.


Frequently Asked Questions about the Volvo First Responders Program

  1. Who is eligible for the Volvo First Responders Program (January 5, 2020 - January 4, 2022)?

  • 911 Dispatchers
  • Police (Police Officer, Sheriff/Sheriff's Deputy, Correctional Officer, State Trooper, Federal Law Enforcement Officer (Example: Department of Public Safety, Central Intelligence Agency; please note that not all Federal Law Enforcement Officers qualify for the program))
  • Fire Department (Career Firefighter, Volunteer Firefighter, EMT)
  • EMT (Paramedic)
Occupations that DO NOT qualify for the Volvo First Responders Program:
  • Registered Nurse
  • Ski Patrol - unless you have a current EMT license
  • CERT Team Members (Community Emergency Response Team)
  • VIPS - Volunteers in Police Service
  • Search and Rescue
  • Emergency Management Volunteers

  1. What vehicles are eligible for this promotion?
To view the entire listing of eligible Volvo models, please visit: volvoaffinity.com/firstresponder/vehicles


  1. How can a customer verify their First Responder eligibility and how long does the verification process take?

All verification must be completed through the https://volvoaffinity.com/firstresponders site, by clicking on the "Get your Volvo PIN" link. This will route a customer to our verification partner ID.me. Verification process typically take less than a minute; however, when verifying through the document upload option, it may take up to 4 minutes.

  1. What are some of the ways that a customer can confirm verification via ID.me?
  • First Responder Records: Enter your agency, certification date, or registry information to instantly verify your EMT or Firefighter group status. ID.me checks this information against federal and state databases.
  • Document Upload: Upload images of official first responder documentation to verify your Law Enforcement, EMT, or Firefighter status. The ID.me team reviews document uploads within 60 seconds at a secure U.S.-based facility
*There are multiple ways of getting a copy of your paper documentation on to your computer in a digital format; including (but not limited to) using a scanner or you can take a picture with a smartphone or tablet and email it to yourself, etc.)

  1. What documentation do I need to verify my first responder status?
The documentation you can use to verify your first responder status depends upon the type of first responder you are:
  • EMT/EMS can use a state license, a training certificate from the last year, or an ID card with their name and title on it.
  • Firefighters can use an ID card with their name and title on it, a training certificate from the last year, or a membership card that is not expired.
  • Law Enforcement Officers can use a valid ID card that states their name and title, a pay stub that shows their position, or as a Federal LEO you can use your SF-50.
NOTE: We do not accept transcripts, department logos, business cards, emblems, or pictures of individuals dressed in uniform as a form of verification. All badges must be accompanied by proper identification. We are also unable to verify ID cards labeled as "Employee," "Civilian," or cards that do not have your position as a Law Enforcement Officer, Firefighter, or EMT/Paramedic.

  1. I do not have an email address, is there a way to verify without having one?
Currently, it is required that everyone have a valid email address to be verified and to obtain a Volvo PIN.

  1. I do not want to upload any information via id.me. Is there another process?
Unfortunately, no. Volvo Cars has chosen this process to ensure the highest level of verification, as well as to reduce fraud. Volvo Cars wants to ensure that only eligible individuals have access to the exclusive offer. At this time customers must be verified using this method.

  1. I have uploaded documentation but have not received an email confirmation?
  • Confirm the eligible first responder individual provided a valid email address. Check email and SPAM folders
  • Confirm the first responder individual falls within program criteria. See Program eligible question above
  • If the customer is unable to access the Volvo PIN via a newly created email, then contact support@aplanbyvolvo.com for assistance.

  1. I am having issues trying to get verified with ID.me and I am not sure how to get assistance?
Please call Program Headquarter at (877) 702-2234 and they will work with ID.me to validate eligibility for this program.

  1. I attempted to verify but was unable to verify by uploading documentation. Why?
There are several situations that may cause your verification attempt to be denied prior to uploading a document. Some examples include the following:
  • The information you entered did not match
  • The information you entered matches an identity that already exists in our system
  • The document you uploaded already exists in our system and is being flagged as a duplicate
  • Your credit/identity profile has been frozen either voluntarily or as a result of your identity being compromised
  • The information you entered was entered incorrectly
  • You have move within the last year
  • There is erroneous information in your credit line
Any of the situations listed above could be contributing to the reason for denial.


Volvo Affinity First Responders Program Inquiry

By submitting this form, I understand that Patrick Volvo Cars may contact me with offers or information about their products and service. I also consent to Patrick Volvo Cars sending SMS (text) marketing messages to the number I have provided. I understand that I do not have to consent in order to obtain any of our products or services. Message and data rates may apply.