What is a recall?
It’s probably fair to say that most everyone has heard of recalls taking place in the normal world. Recalls usually take place when a product that is released poses a threat to the general public’s health and well-being. In the automotive industry the general principle remains the same, it just applies to vehicles.
An automotive recalled is typically issued when an auto manufacturer or the National Highway Traffic Safety Administration determines that a vehicle, vehicle equipment, car seat or tires creates an unreasonable safety risk or fails to meet minimum safety standards.
In the event that your vehicle has an automotive recall placed on it, your auto manufacturer should be in contact with you via mail to make sure that you receive the proper remedies for the recall according to various safety acts nationwide.
How we help:
Where we come in, Patrick Volvo Cars is at the forefront of providing you the very best in customer service. That isn’t limited to just selling you a car, but every aspect from pre-sale to post-sale. Buying a car with Patrick Volvo Cars makes you part of the Patrick Family, and, we take care of family.
If you receive a letter from Volvo notifying you about a possible concern with a certain model, year and VIN range. Our online vehicle recall tool can help you out. This tool gives you a one-stop place to contact us to see if your vehicle may have had any recalls put in place.
Another way we are aiming to go above and beyond for you is our service department team will be in touch with you immediately regarding your concerns about your vehicle and a possible recall.
Whenever you hear the word “recall” and the automotive industry, it can be kind of scary. We get it. But our team of professionals aims to do their due diligence in assisting you with any recall-related questions you may have. Please, give us a call at 877-690-3124 with any further inquiries.
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